An outsourcing model for data entry services has proven to give rich dividends. Based on our Indian offshore data entry market study, we help you choose one of the best data entry companies to meet your business needs.

The dollar investment in data entry services, collection, entry, and processing by organizations is seeing an exponential rise. Human resource professionals are burning the midnight oil to hire and train in-house teams for data entry work. Dealing with seasonal business spikes is yet another challenge when it comes to managing human capital.

Outsourcing data entry projects has proven to be a smart solution to ensure uninterrupted and cost-effective data entry operations while you continue to focus on your core business activities.

Data entry outsourcing companies invest significantly in state-of-the-art tools and technologies. Scalability and flexibility are built into their project planning, helping offshore data entry firms handle fluctuating volumes in a time-sensitive manner. They are conscious about compliance with data security policies and well-versed with laws of the land.

By 2023, the market size of global data entry outsourcing services is projected to reach $1.7 billion, with an expected CAGR of 4.65%. – Technavio

We walk you through the top five data entry outsourcing companies in India. Partnering with any of them will help you offload a significant volume of critical though mundane business processes. Outsourcing efficiencies promise cost-effective data entry pricing and visible results in your ROI, as well as more engaged customers!

Top 5 data entry companies in India to outsource

With hundreds of companies claiming to be the best in outsourcing data entry business, it was not an easy task to shortlist just these five data entry service providers in India.

Apart from the number of data entry specialists a company has, one needs to factor in multiple aspects to arrive at this ready reference list. These include, among others, Google rankings, annual revenue, website credibility, customer testimonials, pricing model, technology proficiency, and nature of data entry jobs being handled.

1. WNS Global Services

WNS Global Services excels in data-driven business process management, offering comprehensive data entry solutions including automated entry, intelligent capture, and large-scale conversion.

Backed by an organization with 65 delivery centers across the globe, the company’s key strengths lie in its ability to handle complex, high-volume data entry tasks across various industries. Their specialized teams are adept at managing multilingual data entry, ensuring accuracy and efficiency in processing information from diverse global sources. WNS’s data entry services have been particularly praised for their ability to transform physical documents into searchable, analyzable digital assets.

WNS serves numerous Fortune 500 companies in healthcare, finance, retail, and travel sectors. The company has been recognized as a leader in Gartner’s Magic Quadrant for Customer Service BPO and maintains high client satisfaction rates.

With a respectable 3.8/5 rating on Glassdoor, WNS’s internal satisfaction translates to quality output. Their commitment to innovation is evident in their investment in AI and machine learning, enabling them to provide accurate, scalable solutions that adapt to evolving client needs across their global operations.

2. Hitech BPO

Hitech BPO, a leading BPO company since 1992, boasts an impressive track record of 3,500+ successful projects for 2,500 clients globally. Ranked amongst top BPO companies by Dun & Bradstreet, Hitech BPO excels in data entry services. Their comprehensive data entry solutions include automated and manual data capture, ensuring 99% accuracy. With a strong global presence and extensive experience, they cater to various industries such as manufacturing, ecommerce, banking, and real estate.

Hitech BPO’s data entry services are designed to capture multilingual data from diverse formats, ensuring seamless integration into clients’ systems. Their commitment to innovation is evident in their investment in AI and machine learning, providing scalable solutions that adapt to evolving client needs. With a robust workflow and a team of specialized data entry specialists, Hitech BPO stands out as a trusted partner for data entry outsourcing needs. Key highlights include over 30 years of experience, 1,200+ employees, and a global presence in 50+ countries.

Scalability and flexibility form an integral part of their offshore data entry project planning to handle higher volumes. With managers leading multiple data entry specialist teams across offices in India, the USA and UK; Hitech BPO manages 25M transactions every year with 99% accuracy. Their impressive 4.2/5 Glassdoor rating reflects strong employee satisfaction, contributing to service excellence.

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3. Infosys BPM

Infosys BPM is a global leader in business process management, offering comprehensive end-to-end outsourcing solutions since 2002. Key highlights include over 30 years of experience, 10,000+ employees in India, and a global presence in 56 countries.

Their data entry services are designed to capture multilingual data from diverse formats, ensuring seamless integration into clients’ systems. Their capabilities span across various industries, offering services such as form processing, document digitization, and database management. Leveraging advanced technologies like AI, OCR, and machine learning, Infosys BPM ensures high accuracy and efficiency in data entry tasks, with a proven track record of reducing errors and improving turnaround times for clients worldwide.

Backed by hundreds of data management professionals in India, Infosys BPM is committed to excellence and innovation in the field. The company offers comprehensive data entry services for ensuring high-quality datasets for AI model training data through automated and manual data capture methods. The company maintains a strong 3.9/5 rating on Glassdoor and 4.1/5 on AmbitionBox, reflecting positive employee sentiment.

With a strong global presence and extensive experience, Infosys BPM stands out as a trusted partner for data entry outsourcing needs.

4. Acelerar Technologies

Acelerar Technologies, founded in 2010 in Noida, India, is a mid-sized business process outsourcing company with 250-500 employees. They offer a diverse range of services, including data entry, writing, image editing, creative design, list building, and e-commerce product catalogue management. Since its inception, Acelerar has served clients across various sectors such as real estate, banking & finance, logistics, and e-commerce, providing support in office administration, collection management, and transaction processing.

The company’s data entry services cover areas like form processing, invoice data entry, and database management. While not a market leader, Acelerar has steadily grown its client base over the years. Their website claims to prioritize quality and timely delivery, though specific accuracy rates are not publicly available. Employee reviews on job platforms suggest a decent work environment, with an average rating of 3.5/5.

Acelerar Technologies positions itself as a cost-effective solution for businesses looking to outsource their business process outsourcing operations, particularly appealing to small and medium-sized enterprises.

5. Trupp Global

Trupp Global, founded in 2017 in Bangalore, India, is a rapidly growing BPO company specializing in back-office support and customer experience services tailored for startups and SMBs. With a workforce of 250-999 employees, they offer a comprehensive suite of services including data entry, research, content moderation, eCommerce management, voice customer support, email, and live chat assistance.

In data entry operations, Trupp Global excels in form processing, invoice data entry, and database management, boasting a 99.5% accuracy rate. Their eCommerce management services have helped clients increase sales by an average of 30% through optimized product listings and inventory management.

Trupp Global’s success is evident in their impressive 95% client retention rate over six years of operation. They outsource data entry serving over 500 clients across 20+ countries, with a particular focus on tech startups and emerging eCommerce brands. The company has received recognition for its innovative approach, winning the “Best Emerging BPO” award at the 2021 Indian BPO Summit.

Employee satisfaction at Trupp Global is high, with a 4.2/5 rating on Glassdoor, reflecting their commitment to fostering a positive work culture. Their state-of-the-art facilities in Bangalore ensure data security and operational efficiency, adhering to ISO 27001:2013 standards.

Their enterprise-level support at SMB-friendly prices, makes it an attractive option for growing businesses seeking to nail to their business process outsourcing needs.

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Key benefits of outsourcing your data entry operations

Pros Cons of In-house vs Outsourcing Data Entry Infographic

How to choose the right data entry company to outsource

Selecting the right data entry outsourcing partner is crucial for your business operations and credibility. Key considerations include turnaround time, flexibility, and scalability to meet dynamic workforce demands. Ensure the data entry services provider has robust technological infrastructure, including OCR and data processing automation capabilities. Data security is paramount; verify their protective measures like VPN technology, firewalls, and disaster recovery options.

Key considerations to help you choose outsourcing data entry partner wisely.

1. Turnaround time

Turnaround time

Maintaining quick turnaround for data operations is critical for any business. Before you forge a deal, first understand how the data entry service provider is equipped to leverage the time-zone differences starting at -5:30 (GMT) through to -12:30 (PDT) to deliver your desired results. Examine the context, and decide your own thresholds.

2. Flexibility and scalability

Flexibility and scalability

Hire a data entry company that is dynamic so as to address unprecedented workforce demands and challenges effectively. The service provider should be flexible to adapt to changes. Think twice before you enter into an outsourcing deal with rigid terms and conditions and no cushion for exigencies.

3. Technological infrastructure

Technological infrastructure

Ensure your outsourcing partner has requisite infrastructure to best handle your operations. They must have tools and technologies, robust processes and proven methodologies to deliver desired output. Can they automate your data entry process? Do they have quality internet connectivity and a fail over satellite link for seamless data transfer.

4. Data security and confidentiality

Data security and confidentiality

Outsourcing means exposing your business data to third-party service provider. Check if your outsourcing partner has extremely robust security to avoid data leaks or misuse. Are they equipped with VPN Technology, firewalls, anti-virus, disaster recovery and data backup options to protect the network and systems from external attacks?

5. Domain knowledge and expertise

Domain knowledge and expertise

Data entry operator’s skills directly influence the quality of data entry work. Operators with domain experience bring onboard extensive knowledge of the process. Check for the experience of the data entry company, projects they have handled, and how they can scale up their solutions. Scrutiny of the projects listed on their website proves helpful.

6. Level of customization

Level of Customization

Customization proves the capability of the service provider. Find out if the data entry company can work with data in virtually any format including handwritten forms and old databases in multiple languages. Can they deliver data in file formats according to SLAs required by clients? Can they enter data directly in client’s user interface or web-based application?

7. Pricing model

Pricing Model

Outsourcing data entry allows you to reinvest saved dollars where they will make the most impact. Check out your outsourcing partner’s fixed price, time and materials, or dedicated team engagement pricing models which depend on project type, scope flexibility, budgets, time to market etc. Best data entry pricing models give optimum benefits.

8. Monitoring and tracking data accuracy

Monitoring and tracking mechanism for data accuracy

Agile mechanism for comprehensive monitoring of errors and efficiency of every component, human and machines across the operations is one of the important features of an outsourcing service provider. What qualifies a data entry company as the right outsourcing partner is 99.9% data accuracy and successful project completion within timelines.

By evaluating these factors, you can hire a data entry company that enhances your operational efficiency through effective business process outsourcing.

Modern businesses are shifting from short-term engagements to long-term strategic partnerships with data entry service providers. As data becomes increasingly crucial for decision-making, companies cannot afford inaccurate databases. The expanding market for offshore data entry services offers numerous options, but choosing the right partner requires a systematic and informed approach.

When considering business process outsourcing for data entry, look beyond operational parameters. Evaluate potential partners based on their data processing capabilities, security measures, and ability to deliver accurate results consistently. By carefully selecting a data entry specialist that aligns with your company’s goals and values, you can ensure a successful, long-term partnership that enhances your data management and overall business efficiency.

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